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Ce sont les questions qui reviennent le plus souvent avant que les équipes ne s'inscrivent. Si vous ne trouvez pas la réponse à votre question ici, notre équipe d'assistance vous répondra dans les heures qui suivent, les jours ouvrables.
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It can answer from whatever your website says about that vehicle. If a vehicle page is still live, the bot will discuss it. With Auto Retrain on Business plan and above, FastBots can revisit your stock pages daily so the chatbot stays closer to your current listings. There's no native vehicle-stock sync today, so for truly real-time stock the bot still points buyers at the live listing page.
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Not directly. The chatbot captures the test drive request — vehicle, name, phone, preferred day — and emails it to the sales team. If you want it pushed into a CRM or spreadsheet automatically, you can connect FastBots to Zapier or Make and route the lead from there.
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No, and we wouldn't want it to. The chatbot is best at the repetitive front-end questions — availability, finance, part exchange, opening hours — and at capturing buyer details. Your sales team still handles the test drives, valuations and the close. On Business plan and above, they can also jump into a live chat when a conversation looks worth their time.
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No, and it shouldn't. Valuations need a human to look at the vehicle properly. What the chatbot does well is pre-collect reg plate, mileage, year and condition before handing the enquiry to your team — so your valuer starts with the basics already in hand.
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It can explain the finance options you offer and the documents a buyer typically needs. It should not promise approval, quote a specific rate or imply a guaranteed outcome — that's regulated territory. We recommend setting a clear guardrail in the chatbot's instructions to always hand finance applications to a real person.
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Every captured lead is stored inside FastBots and emailed to the address (or addresses) you choose. You can export leads as a PDF or push them into a CRM, spreadsheet or email list through a Zapier or Make workflow once the chat ends.
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Yes, on Business plan ($89/month) and above. Live Chat lets you set availability hours, configure when handover is offered, and have a team member claim the chat from a dashboard. They'll see the previous conversation and reply in real time.
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Most dealerships have a working bot inside an afternoon. You point FastBots at your website, let it crawl your stock and info pages, set the tone and lead-form fields, then paste the embed snippet into your site. From there it's mostly tuning answers and adding a few specific Q&As.
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Almost certainly. FastBots has documented installation routes for WordPress, Wix, Webflow, Squarespace, Shopify, custom HTML sites and most of the common dealership website platforms. You add a small embed snippet and the widget appears on your pages.
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There's a free plan (1 chatbot, 50 messages/month, no credit card) to test the idea. Paid plans start at $39/month. Live Chat, Auto Retrain and Email Replies are on the Business plan at $89/month. See the current pricing page for the latest limits.