Built For Dental Practices
Most patient questions are the same handful, asked in slightly different ways — opening hours, insurance, pricing, whether you're taking new patients. FastBots learns your practice information once, then answers those questions day or night. When someone needs a real person, your team can take over through live chat on the Business plan.
Providing AI Chatbots to Trusted Brands Around The World
Réponses rapides
A dentist chatbot is a small chat assistant that sits on your practice website and answers patient questions using your own content — opening hours, services, insurance, pricing and new-patient information. It works around the clock, so patients get an answer at 10pm on a Sunday instead of waiting until Monday morning. When a question needs a person, it can pass the conversation to your team.
No, and it shouldn't. The chatbot handles the repetitive questions — hours, prices, directions, insurance basics — so your team has more time for the patients in the chair and on the phone. Anything sensitive, urgent or specific to a patient's records goes to a real person.
Not directly. The chatbot collects the request — name, contact details, preferred time, reason for visit — and your team confirms the booking in your existing system. You can also send those enquiries into a spreadsheet or CRM through a Zapier or Make workflow once the chat ends.
FastBots is built as an information and intake tool, not a diagnostic one. It answers from your own approved website and documents, and it won't diagnose conditions or recommend treatment. For anything clinical, urgent or patient-specific, it hands the conversation to your team.
Pourquoi FastBots?
Opening hours, parking, insurance, pricing for common treatments — the bot answers from your website content, so patients get consistent information without tying up the front desk.
Most new-patient interest comes in evenings and weekends. The chat widget collects name, contact details and what the patient is looking for, then emails the enquiry to your team.
On the Business plan and above, your team can take over the conversation through live chat — useful when a nervous patient or a complex case needs a human voice, not a bot reply.
FastBots supports around 95 languages, so a patient who's more comfortable in Spanish, Polish or Mandarin can still get straightforward answers about your practice.
Beyond Q&A, FastBots can work as an AI assistant — gathering intake details across several messages, deciding when to escalate to a person, and pushing captured enquiries into your CRM or spreadsheet through a workflow.
You write the house rules in plain English. No diagnosing, no treatment advice, no quotes outside your published price list — anything clinical gets sent to the team.
Some patients are anxious about pain or cost and want simple answers before they call. The bot can explain what an appointment looks like, mention sedation options if you offer them, and reassure them it's fine to ask.
Auto Retrain on the Business plan revisits your selected pages daily, weekly or monthly — so when you update prices, services or opening hours, the chatbot follows along.
Situations réelles
The bot answers basic questions about your practice, then collects name, phone and a preferred call-back time so your team can follow up first thing.
Tell the bot which insurers you're in-network with and how to handle queries about plans you don't accept. It gives a clear answer instead of "please call us".
Cleanings, fillings, whitening, Invisalign consultations — the bot quotes from your published price list and points complex cases to a free consultation.
When a patient describes pain, swelling or a broken tooth, the bot recognises it as urgent, gives your emergency number or out-of-hours instructions, and offers to alert a team member through live chat.
For patients worried about needles, gagging or judgement, the bot can calmly explain your sedation options, comfort approach and what a first visit looks like.
Parents often ask about age ranges, first visits and what to expect. The bot answers from your family-dentistry page and offers to book a child's check-up enquiry.
Higher-value enquiries are pre-qualified — preferences, timeline, budget range — and routed to your treatment coordinator with the chat transcript attached.
Patients asking about post-treatment care or how to leave a review get a quick, accurate answer instead of waiting on hold during clinic hours.
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Configuration
Drop in your domain and FastBots crawls your services, pricing, insurance and contact pages. Add PDFs, price lists or new-patient forms if you want it to reference those too.
Voix de la Chambre
Warm, calm and reassuring — like a friendly receptionist. Never diagnose, never quote outside the published price list, and hand any emergency or clinical question to the team through live chat.
Tell the bot how to sound — warm, calm, no dental puns — and what it shouldn't do: no diagnosing, no clinical advice, hand emergencies and complex cases to the team.
Add the FastBots embed snippet to your site once and the chat widget appears across every page. Most practices are live in under an hour.
Comparaison honnête
Most small practices are choosing between three options for out-of-hours questions: an answering service, a voicemail box, or an AI chatbot on the website. Here's how they actually compare.
FastBots À partir de 39 $ par mois | Service de réponse téléphonique Per-minute pricing | Messagerie vocale en dehors des heures d'ouverture Included with phone line | |
|---|---|---|---|
Answers Common Questions Hours, insurance, pricing | Oui trained on your site and price list | ~Parfois limited to a script | No — patient leaves a message |
Disponible 24 heures sur 24, 7 jours sur 7 Les soirs, les week-ends, les jours fériés | Oui | Oui but at a per-call cost | Oui but no live response |
Captures New-Patient Details Name, contact, reason | Oui envoyé par e-mail à votre équipe | Oui transcribed by operator | Partial — depends on the message |
Handles Multiple Patients At Once No queue, no busy signal | Oui | No — one call at a time | No — one voicemail at a time |
Prise de contrôle par les humains Real team member when needed | Oui live chat on Business plan | Oui that's the whole product | No — only a return call later |
Assistance multilingue Environ 95 langues | Oui | Usually English-only | —Non |
Cette comparaison présente les options les plus courantes. D'autres outils peuvent présenter des différences : vérifiez toujours les tarifs et les fonctionnalités actuels avant de prendre une décision.
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Grâce à ses fonctionnalités avancées de collecte de prospects et de rééducation automatique, FastBots des fonctionnalités incroyables et une interface conviviale qui le rend très facile à utiliser. Nous passons désormais moins de temps sur les tâches manuelles et nous sommes ravis d'avoir un « collègue » disponible 24 h/24, 7 j/7 😀
Vous avez des questions ?
Ce sont les questions qui reviennent le plus souvent avant que les équipes ne s'inscrivent. Si vous ne trouvez pas la réponse à votre question ici, notre équipe d'assistance vous répondra dans les heures qui suivent, les jours ouvrables.
No, and it shouldn't. FastBots is positioned as an information and intake tool — it answers general questions about your practice and captures enquiries. Anything clinical, urgent or patient-specific is handed to your team. You set this rule in the bot's instructions in plain English.
Not natively. FastBots doesn't have a documented native integration with practice management systems like Dentrix, Eaglesoft or Open Dental. What it can do is collect the appointment request inside the chat — name, contact, preferred time, reason — and email it to your team or send it to a spreadsheet or CRM through a Zapier or Make workflow once the chat ends.
You decide the rule in the bot's instructions. Most practices have it recognise emergency wording — pain, swelling, knocked-out tooth, bleeding — and immediately give the patient your emergency phone number or out-of-hours guidance, then offer live chat with a team member if you have that turned on.
No. Think of it as a layer in front of the front desk. It handles the repetitive questions that drain attention — hours, insurance, basic pricing — and frees your team to focus on patients in the practice and on the phone. The complex, sensitive and revenue-generating conversations still belong to a human.
Most practices are live in around an hour. You point FastBots at your website, it crawls your pages, you adjust the welcome message and house rules, then paste one line of code onto your site. The first version handles maybe 70% of common questions, and you improve it from there.
FastBots states that uploaded data isn't used to train OpenAI models through the API connection, and its data handling is GDPR compliant. Even so, we recommend telling the bot not to ask for sensitive medical details in chat — keep the form short (name, phone, what they need) and gather the rest in person or by phone.
There's a free plan with 1 chatbot and 50 messages a month — no credit card needed — which is enough to test it on your site. Paid plans start at $39/month. If you want live chat handover, email replies and auto-retraining, that's on the Business plan at $89/month.
Yes — live chat is available on the Business plan and above. You set your availability hours, and during those hours a team member can claim a conversation, see what the patient has already asked, and reply in real time. Outside those hours, the bot can capture details and promise a call-back.
Yes. On the Business plan and above, Auto Retrain revisits selected website pages daily, weekly or monthly, so when you update your fees, insurance information or service pages, the chatbot stays in sync without you redoing the training.
Yes. You can train the bot on each location's pages and have it ask which practice the patient is enquiring about, then route the lead accordingly. For larger groups, you might prefer separate chatbots per location — the plan you need depends on bot count and message volume.
Start free, train it on your practice website, and see how many of those repeat questions it can handle before your team even logs in. Upgrade only when you're ready.
