Conçu pour les écoles
Parents researching schools rarely do it during office hours — they do it at 9pm after the kids are in bed. A FastBots school chatbot is an AI assistant trained on your prospectus, admissions pages and term-time info, so it can answer common parent questions any time, and pass anything sensitive to your admissions team.
Providing AI Chatbots to Trusted Brands Around The World
Réponses rapides
A school chatbot is a website assistant trained on your school's own information — prospectus, admissions criteria, fees, term dates, uniform list, transport and policies. It answers prospective and current parents' questions instantly, day or night, and forwards anything sensitive to your admissions or office team.
Open day dates, year-group availability, fees and bursaries, catchment and sibling priority, uniform suppliers, term and INSET dates, the school day timings, school bus routes and how to apply. It answers from your own website and uploaded documents, so the information matches what's already published.
No, and it shouldn't. It handles the repetitive admissions, fees and term-date questions so your office can spend time on the conversations that matter — SEND enquiries, scholarship applications and prospective family visits. On Business plan and above, your team can take over any chat through live chat.
Yes. The bot is trained on whatever content you give it, so a primary school can focus on Reception admissions and the school day, while a secondary or independent school can cover Year 7 entry, scholarships, sixth form and boarding. Around 95 languages are supported, which helps for diverse parent communities.
Pourquoi FastBots?
Most parents research schools after bedtime, not during office hours. The chatbot answers admissions, fees and term-date questions whenever the enquiry comes in.
When a parent shows real interest, the chatbot collects their name, email, child's age and intended start year, then emails the lead straight to your admissions office.
Point it at your website, prospectus PDF and admissions policy. Answers reflect what your school actually publishes, not generic AI guesses.
SEND, scholarship and complex admissions enquiries need a real conversation. On Business plan and above, your team can claim the chat and reply in real time.
When the prospectus drops or an application deadline approaches, enquiries spike. The chatbot absorbs the predictable questions so reception isn't overwhelmed.
Useful for families where English isn't the first language at home. The bot replies in the parent's language while keeping your school's information consistent.
Auto retrain on Business plan and above revisits your term dates, fees and admissions pages on a daily, weekly or monthly schedule so the bot doesn't quote outdated info.
The bot doesn't promise places, assess bursary applications or judge SEND provision. It points parents to the right person on your team for those decisions.
Situations réelles
Answers the steady stream of 'are you accepting applications?' and 'when's the deadline?' questions, then captures the parent's details for your admissions team.
Tells parents when the next open morning or evening is and collects names and email addresses so you can send reminders and follow-up information.
Shares published fee information for each year group and routes scholarship and bursary enquiries to admissions, where a real conversation is appropriate.
Explains your published catchment area, sibling priority and oversubscription criteria so parents understand where they stand before they apply.
Answers everyday parent questions about the uniform list, supplier, school bus routes, INSET days and the school day timings — instantly, around the clock.
Recognises that SEND questions need a human conversation. The bot gathers a few details and hands the enquiry to your SENDCo through live chat or email.
For secondary and independent schools, handles questions about A-Level options, UCAS support, sixth form entry and boarding arrangements from your existing content.
A private chatbot trained on staff handbook, safeguarding policy and HR documents — answering routine 'where do I find…' questions for teachers and support staff.
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Configuration
Add your domain and FastBots crawls your admissions, fees, term-dates, uniform and policy pages. You can also upload the prospectus PDF and admissions policy.
Voix de la Chambre
Warm, welcoming and reassuring — parents are making a big decision. Never promise a place or assess a bursary. Route SEND, scholarship and complex admissions questions to admissions through live chat.
Tell the bot to sound warm and welcoming, to never promise admission outcomes, and to hand SEND and scholarship enquiries to a member of staff.
Drop the FastBots embed snippet into your website — WordPress, Squarespace, Wix or a custom build. The chat widget appears on every page within minutes.
Comparaison honnête
Most schools weighing this up are choosing between a chatbot trained on their own content, an after-hours voicemail box that gets cleared the next morning, and an off-the-shelf FAQ page that no one updates.
FastBots À partir de 39 $ par mois | FAQ statique de FAQ Free, on your site | Office Voicemail Cleared next morning | |
|---|---|---|---|
Answers At 9pm When most parents actually research | Oui, tout de suite | Only if the parent finds the right page | No — message sits overnight |
Trained On Your Prospectus Website, PDFs, admissions policy | Oui | Whatever is published | —Non |
Captures Parent Details Name, email, child's year group | Yes, emailed to admissions | Formulaire de contact uniquement | Phone message only |
Hands Off To Staff SEND, bursaries, complex enquiries | Chat en direct pour la formule Business et les formules supérieures | —Non | Yes, eventually |
Stays Up To Date Term dates, fees, deadlines | Réactualisation automatique pour les formules « Business » et supérieures | Manual edits | Sans objet |
Langues For diverse parent communities | Environ 95 langues | Whatever is translated | Whoever picks up |
Cette comparaison présente les options les plus courantes. D'autres outils peuvent présenter des différences : vérifiez toujours les tarifs et les fonctionnalités actuels avant de prendre une décision.
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En tant qu'école spécialisée dans l'automatisation, j'ai découvert que le meilleur moyen d'impressionner les visiteurs, c'est d'utiliser FastBots. Cela transforme notre site en une démonstration en direct de ce à quoi devrait ressembler une automatisation intelligente, alimentée par l'IA. Les visiteurs s'exclament : « Qui a créé ça ? ! » C'est nous, grâce à FastBots.
Vous avez des questions ?
Ce sont les questions qui reviennent le plus souvent avant que les équipes ne s'inscrivent. Si vous ne trouvez pas la réponse à votre question ici, notre équipe d'assistance vous répondra dans les heures qui suivent, les jours ouvrables.
No. It handles the repetitive admissions, fees, uniform and term-date questions so your receptionist isn't repeating themselves all day. Anything sensitive — SEND, bursaries, pastoral concerns, a worried parent — should be picked up by a real person, and the bot is set up to route those conversations to your team.
Not directly. The chatbot captures the parent's name, email, child's year group and preferred date, then sends that to your admissions inbox so your team can confirm or follow up. If you already have a booking link for open days, the bot can point parents to it during the chat.
These should be handled by a real member of staff, not a chatbot. We recommend setting the bot to recognise SEND, pastoral and safeguarding-related questions, give a short reassuring response and ask the parent to share contact details so your SENDCo or designated safeguarding lead can call them back. On Business plan and above, your team can take the conversation over live.
No, and it shouldn't. The chatbot doesn't connect to your MIS (SIMS, Arbor, Bromcom) and has no access to individual pupil records. It answers general questions about the school. Anything pupil-specific is routed to staff who can verify the parent's identity and access the right system.
Not natively. FastBots is a website chatbot trained on your published content. If you want to push captured admissions enquiries into another system, you can connect FastBots to thousands of apps through Zapier or Make once a lead is captured — that's after the chat ends, not during it.
There's a free plan with one chatbot, 50 messages a month and no credit card needed — useful for testing it on your admissions pages. Paid plans start at $39/month. Live chat handover, auto retraining and email replies are on the Business plan, which is $89/month.
For a typical school site, around 30 minutes to an hour. You add your domain, FastBots crawls the admissions, fees, term-dates and uniform pages, you set the tone and any guardrails, and you paste the embed snippet into your site. Most schools spend more time deciding what NOT to let the bot answer than on the setup itself.
Yes — FastBots supports around 95 languages. If a parent writes in Polish, Urdu or Romanian, the bot can reply in their language while still drawing on your English admissions and prospectus content. This is genuinely useful for schools with diverse parent communities.
You configure a fallback response — usually something like 'That's a good question for our admissions team, can I take your details?' The bot then captures the enquiry and emails it to your office. The Knowledge Assistant on Business plan and above also shows you which questions the bot couldn't answer, so you can improve its training over time.
Used well, yes. The chatbot is best treated as an AI assistant that handles factual, repetitive questions — open days, fees, uniform, catchment, term dates — and recognises when a conversation needs a person. It shouldn't be the only way parents engage with your school, but it can take a lot of the load off your office so staff have time for the conversations that matter.
Train it on your admissions pages, prospectus and term-time info, and let it handle the routine parent questions while your office focuses on the conversations that need a human.
