Built For Coffee Shops
Opening hours, oat milk, Wi-Fi, dogs inside, gluten-free cakes — the same handful of questions land in your inbox and DMs every day. FastBots learns your menu, branches and policies once, then answers visitors any time of day. When someone asks about private hire or a corporate order, it captures the detail and emails it through.
Providing AI Chatbots to Trusted Brands Around The World
Réponses rapides
It's a small chat widget that sits on your website and answers the questions your team gets asked all day — opening hours, milk alternatives, Wi-Fi, dog-friendliness, allergens, loyalty card sign-up. FastBots trains the bot on your own website and menu, so the answers match what you actually serve rather than something generic.
Yes. If your site lists each branch with its own page, the chatbot learns the hours, address and quirks of each one. When a visitor asks 'what time does the Shoreditch one close?' it answers for that location specifically.
No — taking orders and payments needs a point-of-sale or ordering platform, and that's not what FastBots does. It's there to answer questions, share your menu and capture enquiries like private hire, catering and wholesale beans, then hand those to your team.
Most coffee shops are live in under an hour. You paste in your website URL, FastBots crawls your pages, you tweak the welcome message and tone, then drop a single line of code into your site. The free plan is enough to test it before committing.
Pourquoi FastBots?
Opening times, bank holiday changes, last orders — all answered from your own website 24/7, including the moment someone Googles 'coffee near me' at 10pm.
Oat, soy, almond, lactose-free, gluten-free pastries — visitors get a clear answer instead of a 'we'll check' reply that loses the sale.
When someone asks about booking the back room or a corporate order, the chatbot collects name, date, group size and email and pings your team by email.
If you have more than one location, the bot answers branch-specific questions about hours, address and parking instead of one-size-fits-all info.
FastBots supports around 95 languages, which matters if your shop is anywhere near a station, hotel or attraction with international footfall.
Plug the same bot into your WhatsApp Business and Instagram DMs so the same menu and booking questions get the same answer wherever they land.
Weddings, corporate catering and wholesale enquiries are worth a human. On the Business plan and above, Live Chat lets a manager take over the conversation.
Auto-retrain on the Business plan and above re-reads your menu and specials pages on a schedule, so the pumpkin spice answer doesn't still be running in March.
Situations réelles
Someone scrolling at 11pm asks about flat white prices and whether you do decaf. The chatbot answers from your menu page so they walk in tomorrow already decided.
Visitors asking about hiring a space fill in a short form inside the chat. Date, guest count and contact details land in your inbox before the next morning's shift starts.
A nearby office wants 30 coffees and pastries for a Monday meeting. The bot captures the brief — quantities, delivery window, dietary needs — and routes it to your catering email.
Another café or restaurant asking about your beans gets sent a clear summary of options and is asked for volumes and contact details so your wholesale lead doesn't sit in a DM for a week.
The bot explains how the card or app works, who's eligible and where to sign up — without interrupting the queue at the counter.
Two of the most-asked questions in any coffee shop. The bot answers honestly — dogs in the courtyard but not inside, Wi-Fi free for 90 minutes — so visitors aren't disappointed when they arrive.
Gluten-free, vegan, nut-free — the bot pulls from your allergen page and notes that anything critical should be confirmed with the team in person before ordering.
The chatbot answers the umbrella-and-laptop questions, points visitors at the right branch's email, and saves the team a phone call mid-rush.
Essayez-le gratuitement
Sound Like Something Your Shop Could Use?
Formule gratuite, sans carte bancaire. Créez votre premier chatbot en quelques minutes.
Configuration
Drop in your URL and FastBots crawls your menu, branches, about page, FAQs and allergen info. You can also upload PDFs or paste in things like wholesale price lists.
Voix de la Chambre
Sound like a friendly local barista — warm, casual, never corporate. If someone asks about allergens, share what's on the menu but remind them to double-check with the team in person before ordering.
Tell it to sound like a friendly barista, point catering enquiries at one email and private hire at another, and remind it to never quote allergen info as 100% guaranteed.
Copy the embed snippet into your site — WordPress, Squarespace, Wix, Shopify, Webflow or plain HTML. The chat bubble appears in the corner and starts answering questions.
Comparaison honnête
Most independent coffee shops weigh up three options for handling the same questions over and over: a chatbot trained on your site, a manual Instagram and WhatsApp inbox, or a static FAQ page nobody scrolls. Here's how they stack up.
FastBots À partir de 39 $ par mois | Manual DMs Temps de travail du personnel | FAQ statique de FAQ Free, but ignored | |
|---|---|---|---|
Answers At 11pm When most menu searches happen | Oui, tout de suite | No — checked next shift | Only if visitor scrolls |
Formé à votre carte Branch-specific answers | Oui explore votre site | Depends who replies | Whatever's on the page |
Gestion des demandes de transport privé Name, date, group size, email | Formulaire de contact intégré | If you remember to ask | No — visitor must email separately |
WhatsApp And Instagram Same answers across channels | Native channel support | Each handled separately | Sans objet |
Plusieurs langues Tourist-heavy locations | Environ 95 personnes ont bénéficié d'un soutien | Only what staff speak | One language |
Updates With Seasonal Menu Without manual rework | Auto-retrain on Business plan | Manual every time | Manual every time |
Cette comparaison présente les options les plus courantes. D'autres outils peuvent présenter des différences : vérifiez toujours les tarifs et les fonctionnalités actuels avant de prendre une décision.
Essayez-le gratuitement
Try It Free Before The Next Morning Rush
Formule gratuite, sans carte bancaire. Créez votre premier chatbot en quelques minutes.
Grâce à ses fonctionnalités avancées de collecte de prospects et de rééducation automatique, FastBots des fonctionnalités incroyables et une interface conviviale qui le rend très facile à utiliser. Nous passons désormais moins de temps sur les tâches manuelles et nous sommes ravis d'avoir un « collègue » disponible 24 h/24, 7 j/7 😀
Vous avez des questions ?
Ce sont les questions qui reviennent le plus souvent avant que les équipes ne s'inscrivent. Si vous ne trouvez pas la réponse à votre question ici, notre équipe d'assistance vous répondra dans les heures qui suivent, les jours ouvrables.
No. FastBots is built to answer questions and capture enquiries, not to process payments or send orders to your till. For takeaway and delivery orders you'll still want a proper ordering platform — the chatbot can point visitors to it.
It handles the repetitive questions — hours, milk alternatives, dogs, Wi-Fi — so your team can focus on actual customers in front of them. For higher-value enquiries like private hire or catering, the chatbot acts more like an AI agent: it gathers the details first, then hands a complete summary to a real person on the Business plan via Live Chat.
Yes, as long as each branch has its own page on your website. The bot learns the hours, address, parking notes and quirks of each location and answers for the specific branch the visitor asks about.
The bot can share what's on your allergen page and menu, but we'd always recommend a clear line like 'please confirm with the team in person before ordering if you have a serious allergy'. FastBots can answer questions, but it can't see your kitchen prep on a given day.
Yes — both WhatsApp and Instagram are native channels. The same chatbot that lives on your website can respond to DMs and WhatsApp messages with the same trained answers, so customers don't get different stories on different channels.
Update your menu page on your site, and on the Business plan and above the chatbot can auto-retrain daily, weekly or monthly. On the Essential plan you can retrain manually with a couple of clicks whenever you publish a change.
Inside the chat, the bot triggers a short form — name, email, date, group size, dietary needs, whatever you want to ask. Submitted leads are emailed to the addresses you set up, and you can also push them into a CRM or Google Sheet through a Zapier or Make workflow.
There's a free plan to test it with 1 chatbot and 50 messages a month — no credit card. Paid plans start at $39/month, and Live Chat handover plus auto-retrain land on the Business plan at $89/month. See the pricing page for the latest limits.
Yes, FastBots supports around 95 languages. If your shop is near a station, hotel or tourist area, the bot can reply in the visitor's language without you setting up separate versions.
It's a single line of code in your site's HTML. The widget loads in the corner of the page like any other chat bubble, and you can adjust the colours, avatar and welcome message to match your brand.
Build it on the free plan, point it at your website, and see how many of those repeat questions it can answer before you upgrade.
