Conçu pour les universités
Applicants ask the same handful of things — entry requirements, accommodation costs, deadlines, scholarships — at all hours, in many languages. FastBots learns your prospectus and website once, then answers those questions day or night. When someone needs a real person (clearing call, complex international query), your admissions team can take over through live chat.
Providing AI Chatbots to Trusted Brands Around The World
Réponses rapides
A university chatbot is a website assistant trained on your prospectus, course pages and admissions content so it can answer applicant questions in plain English. With FastBots, the bot pulls answers from your own pages — entry requirements, fees, accommodation, deadlines — rather than guessing. It runs 24/7 and can hand harder conversations to a real person on your team.
Yes. The chatbot answers routine clearing questions — minimum grades, available courses, how to call the hotline — without queueing applicants behind a phone line. When a caller needs human judgement, live chat lets your clearing team claim the conversation, see what's already been asked, and reply directly.
FastBots supports around 95 languages, so an applicant in Lagos, Mumbai or São Paulo can chat in their own language and get answers from your international fees and English-language pages. The bot should always point visa, immigration and CAS questions to your official international adviser rather than answering them itself.
A course finder returns pages. The chatbot answers the actual question — "do you accept BTEC DDM for BA Business?" — in one reply, and can collect the applicant's name, intended course and entry year if they want a callback. FastBots starts as a chatbot and behaves more like an AI agent when you connect a Zapier or Make workflow that pushes captured enquiries into your admissions CRM.
Pourquoi FastBots?
Most prospectus questions arrive evenings and weekends. The bot replies immediately so a sixth-former or postgraduate prospect doesn't lose interest before Monday morning.
International applicants can ask in their first language and get coherent answers from your fees, scholarships and entry pages. Useful for recruitment markets where English confidence varies.
Point the crawler at your course catalogue, accommodation pages and admissions FAQs. Answers come from your published content — not generic AI guesswork about university life.
The lead form collects name, email, intended course and entry year. Your recruitment team gets the enquiry by email and can follow up while interest is still hot.
On Business plan and above, your admissions advisers can take over when an applicant needs real human help — typical during clearing days or for postgraduate funding queries.
When traffic jumps tenfold over three days, the bot keeps answering the routine "what grades do I need" questions so your phone team can focus on people ready to make a decision.
Use custom instructions and Q&A entries to route undergraduate, postgraduate and international questions to the right information without applicants digging through three sub-sites.
On Business plan and above, scheduled retraining picks up changes to course pages, deadlines and fees daily, weekly or monthly — so the bot doesn't quote last year's offer.
Situations réelles
Answers "what grades do I need for [course]?" using your real offer-holder pages, including BTEC, IB and Access course equivalents.
Quotes hall prices, room types and tenancy lengths from your accommodation site so applicants can budget without waiting for a callback.
Tells applicants when the next open day is and directs them to your booking link. Captures their details if they want a reminder email.
During clearing, the bot answers "do you still have spaces on [course]?" and "what's your clearing hotline?", then hands ready-to-call applicants to a live adviser.
Handles English-language requirements, international fees and scholarship pages in the applicant's own language — while pointing visa questions to your official adviser.
Explains entry routes, funding options and start dates for taught masters and PhD programmes, using the postgraduate prospectus rather than UG content.
Answers "can I defer?" and "do you offer a foundation year for [course]?" — and captures the applicant if they want admissions to confirm in writing.
Directs applicants to the right form, UCAS link, document upload page or contact email rather than asking them to email a generic inbox.
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Cela vous semble-t-il utile pour votre équipe chargée des admissions ?
Formule gratuite, sans carte bancaire. Créez votre premier chatbot en quelques minutes.
Configuration
Give FastBots your course catalogue URL, accommodation site, admissions FAQs and international pages. The crawler pulls them in and indexes them for the bot.
Voix de la Chambre
Welcoming and plain-English — many applicants are first-in-family and don't know the jargon. Never promise an offer, never give visa or immigration advice — point those questions to international@northgate.edu.
In Tune AI, set the tone (warm, plain English, no jargon) and the guardrails — no visa or immigration advice, no promising offers, always point applicants to the right official contact for serious queries.
Add the embed snippet to your prospectus pages or applicant portal. The widget appears on desktop and mobile, and you can adjust colours to match your brand.
Comparaison honnête
Universities usually weigh up three options for handling the flood of applicant questions: a website FAQ page, a paid call-centre during clearing, or an AI chatbot trained on your prospectus. Here's how FastBots stacks up.
FastBots À partir de 39 $ par mois | FAQ statique de FAQ Gratuit, mais avec des restrictions | Clearing Call Centre Seasonal, $$$ | |
|---|---|---|---|
Réponses 24 h/24, 7 j/7 Y compris les soirs et les week-ends | Oui | Yes, but applicant has to dig | No — opening hours only |
Trained On Your Prospectus Uses your real course and fees pages | Oui explore votre site | Oui but applicant reads it themselves | Depends on agent briefing |
Environ 95 langues For international recruitment | Oui | Only if you translate every page | Only languages your agents speak |
Captures Applicant Details Name, course, entry year, email | Oui lead form built in | Only via a separate form | Oui but agent has to type it |
Handles Clearing Surges Three-day traffic spike | Scales without extra agents | No queue, but no help either | Long wait times, big cost |
Transfert de personnel For complex or sensitive cases | Chat en direct pour la formule Business et les formules supérieures | No — they'll email and wait | Oui that's the point |
Cette comparaison présente les options les plus courantes. D'autres outils peuvent présenter des différences : vérifiez toujours les tarifs et les fonctionnalités actuels avant de prendre une décision.
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En tant qu'école spécialisée dans l'automatisation, j'ai découvert que le meilleur moyen d'impressionner les visiteurs, c'est d'utiliser FastBots. Cela transforme notre site en une démonstration en direct de ce à quoi devrait ressembler une automatisation intelligente, alimentée par l'IA. Les visiteurs s'exclament : « Qui a créé ça ? ! » C'est nous, grâce à FastBots.
Vous avez des questions ?
Ce sont les questions qui reviennent le plus souvent avant que les équipes ne s'inscrivent. Si vous ne trouvez pas la réponse à votre question ici, notre équipe d'assistance vous répondra dans les heures qui suivent, les jours ouvrables.
No. The bot handles the repetitive prospectus questions — entry requirements, fees, deadlines, open days — so your admissions advisers can spend time on the conversations that actually need judgement. Think of it as a first responder, not a replacement.
No — and it shouldn't. We recommend setting a clear guardrail in Tune AI that tells the bot to always direct visa, CAS and immigration questions to your official international adviser. It can still answer fee, scholarship and English-language test questions from your published pages.
Not directly. FastBots doesn't book appointments mid-conversation. What it can do is answer when the next open day is, point applicants at your booking link, and capture their details so your recruitment team can follow up. Through a Zapier or Make workflow, captured enquiries can be pushed into your admissions CRM after the chat ends.
Clearing is exactly the situation a website bot is built for — a few days of huge, repetitive traffic. The bot answers "do you still have spaces?" and "what grades do you need now?" from your live clearing pages, and on Business plan and above it can transfer hot applicants to a live adviser through live chat.
Yes, if you train it that way. Crawl both your UG and PG prospectus sections, use Q&A entries to cover edge cases, and add a custom instruction telling the bot to ask which level the applicant is enquiring about when it's not obvious. That keeps PG fees and entry routes from getting mixed up with UG ones.
FastBots states that its data handling is GDPR compliant and that uploaded data isn't used to train OpenAI models. You can make the bot private, whitelist the domains it embeds on, and rate-limit messages. For sensitive applicant data (medical disclosures, safeguarding), it's still better to direct applicants to a secure form rather than collect it in chat.
Yes, in a limited sense. FastBots starts as a chatbot trained on your content. When you turn on live internet search or connect a Make or Zapier workflow, it behaves more like an AI agent — looking things up, gathering applicant details across a multi-step intake, and pushing the enquiry into your CRM or a Google Sheet once the chat ends. It doesn't act on third-party systems mid-conversation.
On Business plan ($89/month) and above, auto-retraining can refresh selected website sources daily, weekly or monthly. So when course leaders update entry requirements or accommodation prices change, the bot picks up the new content without you having to retrain it manually.
Most universities can have a working first version in an afternoon — crawl the prospectus, paste in your house rules, embed the widget on a single course page to test. Tuning it well (Q&A entries for the trickiest questions, guardrails for international queries, lead-form copy) is where the real work is, and that's usually a week of polishing.
The free plan ($0/month) is enough to build and test a single bot — 1 chatbot, 50 messages per month, no credit card. Paid plans start at $39/month (Essential). Live Chat, Auto Retrain and Email Replies are on the Business plan at $89/month. For larger universities with high enquiry volumes, the Premium or Enterprise tier is usually a better fit.
Crawl your prospectus, set your house rules and embed the widget on a course page. See how it answers a real applicant question before you commit to anything.
