Vous avez des questions ?
Ce sont les questions qui reviennent le plus souvent avant que les équipes ne s'inscrivent. Si vous ne trouvez pas la réponse à votre question ici, notre équipe d'assistance vous répondra dans les heures qui suivent, les jours ouvrables.
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No, and it shouldn't. Wedding planning is a relationship business; couples are choosing a person, not a service. The bot handles the repetitive top-of-funnel questions (packages, starting price, venues you've worked at) so the conversations you do have are with couples who are already a fit.
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Yes, if you connect your scheduler through Zapier MCP, the bot can book the consultation slot right in the chat. It captures the enquiry first (name, email, wedding date, venue, budget), then books the time. Prefer to keep it simple? It can email you the enquiry and send your usual booking link instead. The action set depends on what you connect, so you stay in control.
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The bot doesn't have access to your calendar, so it shouldn't confirm or deny availability. We recommend instructing it in Tune AI to always say something like 'I'll pass your date to the team and they'll confirm tomorrow', so you stay in control of date commitments.
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There aren't native one-click integrations with those tools, but you can connect them through Zapier. With Zapier MCP, the bot can create a new project, contact or enquiry record in your planning software during the chat. If you'd rather keep it simple, a standard Zapier or Make workflow can sync the lead after the chat ends. What the bot can do depends on which app you connect.
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In Tune AI, you set custom instructions and choose what it can answer from. If you only want it sharing starting prices (not full quotes), say that explicitly in the prompt. You can also remove specific pages from training if there's content you don't want it to use.
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Yes. FastBots supports around 95 languages, so a couple writing in French, Spanish or Italian gets a reply in their language, and you see the translated conversation in your dashboard. You can train it on your travel policy and the regions you cover so answers are accurate.
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No. The free plan is for testing, 1 chatbot, 50 messages per month, no credit card. Live Chat with human handover starts on the Business plan at $89/month. Most wedding planners start on Essential at $39/month and upgrade when they want to take over conversations directly.
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Around five minutes for a working bot. You point it at your website, it crawls your packages and FAQs, you tweak the tone and welcome message, then paste a snippet onto your site. Most planners spend more time refining the lead form and tone than the technical setup.
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Every conversation is saved in Chat History so you can see exactly what couples are asking. It's useful for spotting gaps in your FAQ page, and for finding questions the bot couldn't answer well. You can export transcripts and leads at any time.