Vous avez des questions ?
Ce sont les questions qui reviennent le plus souvent avant que les équipes ne s'inscrivent. Si vous ne trouvez pas la réponse à votre question ici, notre équipe d'assistance vous répondra dans les heures qui suivent, les jours ouvrables.
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No, and it shouldn't. Wedding planning is a relationship business — couples are choosing a person, not a service. The bot handles the repetitive top-of-funnel questions (packages, starting price, venues you've worked at) so the conversations you do have are with couples who are already a fit.
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Not natively. FastBots captures the enquiry — name, email, wedding date, venue, budget — and emails it to you. From there you can send your usual booking link, or use a Zapier or Make workflow to push the lead into your planning software. We're honest about this rather than over-promising in-conversation bookings.
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The bot doesn't have access to your calendar, so it shouldn't confirm or deny availability. We recommend instructing it in Tune AI to always say something like 'I'll pass your date to the team and they'll confirm tomorrow' — so you stay in control of date commitments.
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There aren't native integrations with those tools today, but you can connect them through Zapier or Make. When a lead is captured in chat, the workflow can create a new project, contact or enquiry record in your planning software after the chat ends.
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In Tune AI, you set custom instructions and choose what it can answer from. If you only want it sharing starting prices (not full quotes), say that explicitly in the prompt. You can also remove specific pages from training if there's content you don't want it to use.
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Yes — FastBots supports around 95 languages, so a couple writing in French, Spanish or Italian gets a reply in their language, and you see the translated conversation in your dashboard. You can train it on your travel policy and the regions you cover so answers are accurate.
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No. The free plan is for testing — 1 chatbot, 50 messages per month, no credit card. Live Chat with human handover starts on the Business plan at $89/month. Most wedding planners start on Essential at $39/month and upgrade when they want to take over conversations directly.
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Around five minutes for a working bot. You point it at your website, it crawls your packages and FAQs, you tweak the tone and welcome message, then paste a snippet onto your site. Most planners spend more time refining the lead form and tone than the technical setup.
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Every conversation is saved in Chat History so you can see exactly what couples are asking. It's useful for spotting gaps in your FAQ page, and for finding questions the bot couldn't answer well. You can export transcripts and leads at any time.